To order a product from our online shop, proceed as follows:
Once you have found your desired product, select the desired size and add it to your shopping cart by clicking on “Add to Cart”. All items you select will be saved in the shopping cart until the order is completed. If you would like to complete your order, go to your shopping cart and click “Checkout”. Now follow the system instructions that will guide you step by step through our ordering and payment process. After completing the order, you will receive an order confirmation from us by email.
Unfortunately that is not possible. If you would like to order more products, simply place a new order.
After submitting the order, you will receive a confirmation by email.
In each product description you will find the model's body measurements and size information in tabular form. This can help you choose the right size.
We accept the following credit cards for your payments in our online shop: MasterCard Credit, MasterCard Debit, Visa Credit, Visa Debit and American Express.
You can also pay for your order with Paypal, Klarna, Sofortüberweisung, O Pay, Google Pay and Apple Pay.
Of course, all payments are processed using secure SSL encryption to protect your personal data and payment information.
Delivery normally takes 3-5 working days in Germany and 5-10 working days internationally.
We deliver free shipping for orders over €50.
Shipping costs vary depending on the destination country.
Here you will find an overview of the shipping costs.
We offer worldwide shipping. Delivery time may vary between different countries. For more information click here.
We offer worldwide shipping with our premium partners DHL and UPS.
When your order has been processed, you will receive a shipping confirmation email with your tracking number. You can use this to track your order.
Graffiti Galerie does not cover any costs for returns.
Yes, if you would like to cancel your order, please send us an email to: email@example.com
If you have already paid for your order, you can only cancel it if the order has not already been processed by our warehouse.
You have the right to cancel the contract within 14 days without giving reasons.
Click here to follow the further instructions and access the cancellation form.
Please contact our customer service with the order number, the name and number of the faulty/damaged item and a description of the error at firstname.lastname@example.org
We will cover the return shipping costs if we accidentally delivered an incorrect or damaged product. For more information on returns click here.